Privacy Policy
Effective: September 23, 2026 · Last updated: October 15, 2026
Peers introduces people who have a specific reason to meet. To do that we have to understand what you need and what you can offer, so this policy explains exactly what we collect, who can see it, which companies help us process it, how long we keep it, and how to take it back. Peers is operated by Robust Choice Cloud Solutions Inc. (“Peers”, “we”, “us”) of Vancouver, British Columbia.
The short version
- We use what you tell us to find people worth introducing you to, and for nothing unrelated.
- Other members see your needs, offers, and background without your name or contact details. Your contact details are shared only through an introduction you are part of.
- We do not sell your data, share it for advertising, or use it to train AI models. Our marketing website uses Google Analytics only if you agree to it; the matching service itself has no ad or analytics trackers.
- AI providers process your information to run matching and to answer and act on the emails you send Peers. They may not train on it.
- You can switch to approving every introduction, turn introductions off, leave, or delete everything at any time. A deletion takes effect immediately and is purged within 30 days.
1. Who is responsible for your information
Robust Choice Cloud Solutions Inc., 800 Robson Street, Vancouver, British Columbia, Canada, is responsible for the personal information described here. Under European and UK law, we are its “controller”. Our Privacy Officer is accountable for our compliance and can be reached at privacy@linkpeers.com.
Organizers. A space is run by an organizer, such as the host of an event or community. When an organizer brings you into Peers (for example, by importing an attendee list, or by inviting you to a space on a Premium plan), the organizer decides to share your information with us and is responsible for having the right to do so. We then handle it as described in this policy. If you are invited, we are not introducing you to anyone and nothing about you is shown to other members unless you accept. The organizer's own use of information it holds about you is governed by the organizer's privacy practices, not ours.
Added directly by an organizer. In some spaces, an organizer that collected your agreement to matchmaking and introduction emails through its own signup or registration adds you as a member directly, without an invitation. The organizer confirms to us that you agreed and is responsible for having that agreement. Before any introduction, we email you once to say who added you and what they shared, unless the organizer's own signup already told you about Peers or your address is on our do-not-email list. Every email we send you in that space includes a “Stop introductions” link, which keeps your profile, and a “Remove my data” link, which deletes what we hold about you in that space.
Curated profiles. In some spaces the organizer can add information about you to your profile in that space, such as your role, company, what you offer, and what you are looking for, from its own records. It sends either text, which our AI turns into short facts, or facts it has already written, and it confirms it has your permission to share them. We keep only the facts, not the organizer's text. These facts are labelled as added by the organizer and work like the rest of your profile: they are used to find introductions for you, and other members can see them without your name. We email you what was added, with a link to keep or remove each fact: right away the first time, then at most once a week, unless you have turned off these emails, the organizer's emails, or your introductions. The links in these emails work for 30 days; at any time you can also see and remove the facts through your AI assistant or by writing to privacy@linkpeers.com. The organizer can see whether you kept or removed each fact, and cannot add a removed fact back in the same wording.
Phone lookup. If an organizer that added you directly uses our phone add-on, it can give us your phone number so that its own service, for example an assistant you phone to tell the organizer what you are looking for, can find your profile in that space. We keep the number only for that space, never show it to other members or put it in an introduction, and never call or text you. We delete it when you leave or are removed from the space, when you remove your data, or when the phone add-on is turned off for that space. Calls you make to the organizer's service are handled by the organizer.
Spaces that approve new members. If a space needs the organizer's approval to join, the organizer sees your name, your email address, and how you asked to join (for example, which member referred you) so it can decide. We email you the decision. If you are not approved, we don't give a reason, and any note the organizer writes stays with the organizer.
2. What we collect
| Category | What it includes | Where it comes from |
|---|---|---|
| Identity and contact | Name, email address(es); optionally a LinkedIn URL and phone number, and whether you allow your phone to be shared | You, your assistant, or an organizer's import or invitation |
| Profile | What you need, what you can offer, your background, constraints, availability, and people or kinds of people you don't want to meet | You or your assistant (in conversation, forms, or email); an organizer's enriched import; details an organizer provides in an invitation, used only if you accept and confirm them |
| What an organizer adds about you | In spaces that use these features: facts the organizer adds to your profile, labelled as theirs, which you can remove; your phone number, if the organizer gives it to us so its own service can find your profile; and, in a space that approves new members, your request to join and the organizer's decision | The organizer; you |
| Derived profile data | Structured “facts” that our AI extracts from what you say, topic tags, and numerical representations of those facts (embeddings) used for search | Generated by us from your profile |
| Messages | What you send to Peers in conversation or by email, including the original email | You |
| Emails to the Peers assistant | The text of emails you send to success@reply.linkpeers.com or in reply to the assistant's emails, what the AI decided to do with them, the result of each action, and which actions you approved. Attachments and images are ignored and are not sent to the AI; we keep a count of them with your message. | You, and our AI |
| Replies on introduction threads | When you reply to an introduction email and leave Peers on the recipients, the text of your reply (without the earlier messages it quotes), its subject, and when you sent it | You |
| Emails sent to success@reply.linkpeers.com | Our AI reads each message to sort it. For each message we record the kind of request, a one-line summary of what you are looking for, a location if you gave one, and how many rooms we found, without your email address or name. If your message describes who you want to meet or what you offer, we also keep your email address, those needs and offers, and your location so we can tell you when a room that fits opens. If you write about your safety or your account, we keep your email address and message so a person on our team can answer. | You |
| Matching and introductions | Who you were matched or introduced to, the reasons given, your requests, responses, feedback, and blocks | You, other members, and our matching system |
| Space membership | The spaces you join, your role, your settings, and who invited you. If you pause or stop introductions from an email link, we also keep your previous setting, and when a pause ends, until introductions are back on | You and organizers |
| Safety | Reports you make or that are made about you, and their outcome | You and other members |
| Account and security | Sign-in links, sessions, assistant authorizations, an audit trail of significant actions, and short-lived rate-limiting records (which can include IP addresses) | Generated when you use Peers |
| Memberships | Whether you applied for, hold, or held a membership program (such as a “Club”), its status and dates, who approved or granted it, your answers to its application questions, and Stripe customer and subscription references. Card details go directly to Stripe and never reach us. | You, our operators, and Stripe |
| Payments (paid features only) | Order and payment references, amounts, and for organizers who sell admission a payout account reference. Card details go directly to Stripe and never reach us. | You and Stripe |
| Organizer email settings | For organizers who send broadcasts, the email account credentials you connect, stored encrypted | You |
| People we invite on a member's behalf | For people who are not yet members: business contact details and professional background, such as name, work email, role, and organization, used to send one specific invitation | Commercially available business databases and public professional sources |
Sensitive information. Please don't share details about health, religion, politics, sexuality, or similar characteristics unless they genuinely matter to who you want to meet. Our AI is instructed never to infer these characteristics about you, and to flag sensitive information you do share. Flagged information is kept out of the profile summary shown in introduction emails and out of Peers' email replies.
3. How we use it, and our legal bases
| Purpose | Legal basis (EU/UK) |
|---|---|
| Building your profile, finding matches, making and delivering introductions, and showing you recommendations | Performance of our contract with you |
| Finding people for you outside Peers: in some spaces, when no current member fits what you need, we may look for suitable people outside Peers and invite them to join so we can introduce you | Performance of our contract with you |
| Inviting people we find on a member's behalf, and contacting them for the first time | Our legitimate interest in making the introductions members ask for, balanced by the disclosure and one-click removal link in that invitation |
| Introducing people imported by an organizer, and contacting them for the first time | Our and the organizer's legitimate interest in connecting a community's members, balanced by the disclosure and one-click opt-out in that first email |
| Sending an invitation on behalf of an organizer on a Premium space | Our and the organizer's legitimate interest in inviting a community's members, balanced by the disclosure, the "no thanks" link and the option to never be added again in that email |
| Introducing people who were invited to a Premium space | Your consent: you are matched and introduced only after you accept the invitation |
| Adding you as a member when an organizer confirms you agreed, through its own signup, to matchmaking and introduction emails, and then matching and introducing you | Our and the organizer's legitimate interest in connecting a community's members who signed up for this, supported by the organizer's confirmation of your agreement and balanced by the email telling you that you were added and the links in every email to stop introductions or remove your data |
| Adding information an organizer provides about you to your profile in a space that uses curated profiles, and using it for matching | Our and the organizer's legitimate interest in matching a community's members, balanced by the organizer's confirmation that it has your permission, the email telling you what was added, and your ability to remove any of it at any time |
| Keeping a phone number an organizer gives us so that the organizer's own service can find your profile | Our and the organizer's legitimate interest in letting members reach their organizer by phone, balanced by limiting the number to that one purpose and space and deleting it when you leave or remove your data |
| Showing your request to join a space that needs approval to its organizer, and telling you the decision | Steps you asked us to take before you join |
| Sending sign-in links, introductions, requests, and service messages | Contract; legitimate interests |
| Keeping Peers safe: preventing spam, abuse, fraud, and misuse; handling reports | Legitimate interests; legal obligation |
| Improving match quality, including learning from your feedback within your spaces and from replies on introduction threads (whether people connected, and what made an introduction work) | Legitimate interests, balanced by the notice in every introduction email and your ability to leave Peers off a reply |
| Answering questions sent to success@reply.linkpeers.com and suggesting rooms; keeping a note of who you want to meet and what you offer, and emailing you once when a room that fits opens; counting the questions no room answers yet, so we know which rooms to start | Performance of a contract at your request; for the note we keep about you, our legitimate interest in telling you when a room you asked about opens, balanced by the reply that shows you exactly what we kept and your ability to delete it at any time by replying “forget me”; for the count, which holds no email address, our legitimate interest in improving Peers |
| Acting on requests you email to the Peers assistant, such as joining a space, updating your profile, or answering an introduction, and telling you what was done | Performance of our contract with you, at your request |
| Processing payments and keeping business records | Contract; legal obligation |
| Deciding membership applications (our operators read your answers), running your membership, and letting you into the spaces it includes | Performance of our contract with you, or steps you asked us to take before entering into it |
| Publishing an anonymized ask you approve on the public Asks Board, which the organizer of your space may also share on its own channels | Your consent, which you can withdraw by unpublishing it |
| Measuring how visitors use our marketing website (Google Analytics) | Your consent, given in the cookie bar and changeable at any time |
| Telling other members of your space that a limited offer of yours is available, and how many places remain | Performance of our contract with you |
| Promoting an anonymized limited offer you approve on public channels, such as our website and social media, or the organizer's channels | Your consent, which you can withdraw at any time; we stop using it in new posts |
We use your information only for these purposes. We do not sell it, use it for advertising, or build profiles for anyone else. In Canada we rely on your consent, which is implied by joining a space for its matchmaking purpose or, if an organizer added you directly, was given through the organizer's signup. You can withdraw it at any time as described in Section 8.
4. AI and automated matching
Peers uses AI models to:
- turn what you say, or information an organizer provides about you, into structured profile facts;
- read emails sent to success@reply.linkpeers.com, to sort them and pick out what the sender is looking for, and to carry out the requests the Peers assistant understands (see “The email assistant” below);
- judge whether two people have a specific, two-sided reason to meet;
- choose whom to invite on a member's behalf, in spaces where we find people outside Peers; and
- write introductions, requests, and invitations.
Relevant profile text, and the display names of the two people being considered, are sent to our AI providers for this purpose. We send what the task needs, not your whole account.
- No training on your data. We do not use your information to train AI models. Every AI request we send through our routing provider instructs it to use only AI hosts that do not collect or train on request data. The AI provider we contract with directly (Section 6) does not train on our requests under its commercial terms. These providers may keep request data for a limited time to detect abuse, under their business API terms, and we cannot delete those copies on request.
- Checked, not trusted. Before an introduction states why two people should meet, Peers checks the claim against what the members actually said, and withholds a claim it cannot support.
- Automated decisions. Matching decides automatically whether to suggest or make an introduction. It does not make decisions with legal or similarly significant effects on you. It only affects whom you may be introduced to. You can require your approval before every introduction, turn introductions off, give feedback, or ask us at privacy@linkpeers.com to have a person review or explain a decision.
The email assistant. When you email success@reply.linkpeers.com, or reply to one of the assistant's emails, an AI reads the text of your email, together with the information Peers needs for your request, and chooses among a subset of the member actions available to your own AI assistant. We send these requests directly to an AI model provider we contract with; if it is unavailable, or we change providers, they go through our routing provider instead (both are listed in Section 6). Peers checks each action against your permissions before running it, and never gives the AI your sign-in credentials. Before Peers reads or changes private information, you confirm your mailbox by replying to an email we sent you. Without that, it can only show public space details and start a joining or checkout request for a space you name. It cannot disclose your membership, payment or intake status. Attachments and images in your email are ignored and are not sent to the AI. The assistant's replies include text written by the AI, together with a list, written by Peers, of what was done and what was not. The AI can misunderstand a request, so please check that list.
How outreach on your behalf works. In spaces where we look for people outside Peers:
- Your identity stays private. Invitations never include your name, your organization, or your contact details. They describe only the need, in general terms.
- Only what the search needs leaves Peers. To find suitable people, we use outreach tools, AI tools, and business contact databases chosen for the requirements of each search. We give these tools search criteria derived from your needs and offers, not your identity or profile text. The tools we use vary, and each is bound to use the data only for our search.
- AI does the work, and it can make mistakes. We use AI to select whom to invite and to write the invitations. It may occasionally choose someone who isn't a good fit, or describe a need imprecisely. Every invitation is specific and focused on value; we don't send bulk or generic messages.
- Not interested any more? Leave the space, or tell your assistant “leave [space]”, and we stop looking for people on your behalf there.
5. Who can see what
| Who | What they can see |
|---|---|
| The public | A space's name, description, and member count, and anonymized asks and limited offers you chose to publish. Never your name or profile. If an organizer lists a room publicly, its name, description, place, dates, audience and questions-and-answers appear on its public page and in search engines. Members' names and profiles never do. |
| Members of your spaces and their assistants | Your shared needs, offers, and background, and the spaces you share, identified only by an anonymous ID. Not your name, email, phone, or LinkedIn. Facts you mark private are excluded. For a limited offer, they may also be told that it is available and how many places remain. Distinctive details can still make someone recognizable, so share accordingly. |
| People you were introduced to before | If they now need something you can help with, the new reason and the contact details you made available in your first introduction, in a reconnect sent only to them. |
| People you are introduced to | Your name, the reason for the introduction, and the contact details you chose to make available (email; LinkedIn and phone only if you added them and, for phone, allowed sharing). When you are asked first, contact details are shared only after the people asked say yes. |
| People we invite on your behalf | Your need, described in general terms. Never your name, organization, or contact details. |
| People you send a request to | The reason you wrote, attached to your anonymous profile |
| The organizer of your space | Your name, role, how you joined, and how complete your profile is; your email address if the organizer added or invited you, or on Premium spaces. In spaces that use curated profiles: your shared needs, offers, and background linked to your name, the facts the organizer added, and whether you kept or removed each one. In spaces that approve new members: your name, email address, and how you asked to join. With the phone add-on: your name and email address when the organizer's service looks you up by the number it gave us |
| AI assistants you connect | Whatever Peers returns to them on your behalf. Their providers handle it under their own policies. |
6. Service providers and other disclosures
We use these providers to run Peers. They process personal information only on our instructions and under contracts that require them to protect it.
| Provider | Purpose | Location |
|---|---|---|
| Amazon Web Services | Hosting, storage, queues, and sending email | United States |
| Neon | Database hosting | United States |
| OpenRouter, routing to OpenAI (or, if OpenAI is unavailable, the same model hosted by Microsoft Azure or Amazon Bedrock) | AI models for profile extraction, matching, writing, and search, and for the email assistant when it does not use Anthropic. Restricted to hosts that do not collect or train on request data. | United States (Azure may process in the EU) |
| Anthropic (the AI model provider we contract with directly) | AI models for the email assistant, and for the other AI tasks in Section 4 when we route them there. Under its commercial terms it does not train on our requests. It deletes request data within 30 days, but may keep requests its safety systems flag for up to 2 years. | United States and elsewhere |
| Stripe | Payments, for paid features only, including membership subscriptions, sales-tax calculation, and the customer portal where you manage or cancel a membership | United States and elsewhere |
| DreamHost | Hosting our support and privacy mailboxes | United States |
| Google (Forms) | Our “talk to us” contact form, only if you use it | United States and elsewhere |
| Google (Analytics) | Usage statistics for our marketing website, only if you accept analytics cookies | United States and elsewhere |
| Outreach, research, and business contact data providers (chosen per search) | Finding and inviting people for members' introductions, in spaces where we look outside Peers | Varies |
Organizer broadcasts are sent through the organizer's own email provider, under the organizer's name. We may also disclose information:
- when the law requires it, or to respond to valid legal process;
- to protect the safety, rights, or property of members, the public, or Peers, including to investigate abuse; and
- to a successor in a merger, acquisition, or sale of assets. Your information would remain subject to this policy, and we would tell you.
7. Where your information is stored
We are based in Canada, and our infrastructure and providers are mainly in the United States. Your information is therefore stored and processed outside your country, where local authorities may be able to access it under local law. Where European or UK law requires it, we rely on appropriate safeguards for these transfers, such as the Standard Contractual Clauses in our providers' data processing terms.
8. Your choices and rights
Most choices take one sentence to your assistant, and every email from us links back here.
- Ask before every introduction: “ask me before intros”.
- Stop introductions: “no intros”.
- Correct or remove a fact about you: ask your assistant to list your Peers memories and change or delete one.
- Block or report someone: they are never matched with you again, and neither of you is told about a block.
- Leave a space: you stop being matched there, and your data is kept so you can rejoin.
- Delete your data from one space, or from Peers entirely: “delete my data in [space]” or “delete all my Peers data”, or email privacy@linkpeers.com from your account's address. If an organizer imported you, the “remove my data” link in our first email does this without an account.
- If an organizer added you directly: every email we send you in that space has a “Stop introductions” link, which keeps your profile, and a “Remove my data” link, which deletes what we hold about you there. Neither needs an account. The same links let you pause introductions for a week, two weeks or 30 days, and the “Stop introductions” link also turns them back on. Each link works for 90 days after we send the email.
- Revoke assistant access: “revoke my agent access”.
- Stop the email assistant: use the “Disconnect the email assistant” link in the assistant's emails that list your controls, for example when you have reached your request limit. It stops email access only, and works for 90 days after we send it. To disconnect every AI assistant connected to your account, including the email assistant, ask your own AI assistant or the email assistant to revoke your agent access; by email, Peers may first ask you to approve that with a reply. Deleting all your data also disconnects it. If you later email the assistant again and confirm your mailbox, it is connected again.
- Unsubscribe from optional emails using the link in any message, or by emailing unsubscribe@linkpeers.com. The unsubscribe link, or your email app's own “Unsubscribe” button, does not delete your profile: on our emails about a space it stops introductions in that space, and on an organizer's announcements it stops only that space's announcements. On our emails about a space, the same link also lets you pause introductions for a week, two weeks or 30 days, or turn them back on; on announcements, it lets you turn them back on. It works for 90 days after we send the email.
What deletion does. Your data is hidden and removed from matching immediately. Pending introductions are cancelled, and you are anonymized in any introduction that already happened. It is then permanently purged within 30 days. The only exceptions are the records described in Section 9 that we must keep, and our providers' encrypted backups, which roll off on their normal schedule.
Your legal rights. Depending on where you live, you have rights over your personal information. We honour these requests from anyone, wherever they live, and respond within 30 days. We may need to verify that a request comes from you, and you can use an authorized agent. We will never treat you differently for exercising a right.
- Canada (PIPEDA, BC PIPA): to access and correct your information, and to withdraw consent. You can complain to the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.
- EU, UK, and similar laws: to access, rectify, erase, restrict, or port your data; to object to processing based on legitimate interests; to withdraw consent; and to complain to your data protection authority.
- California and other US states: to know what we collect, and to access, delete, and correct it. We do not sell or share personal information for cross-context behavioural advertising, and we do not use sensitive personal information to infer characteristics about you.
9. How long we keep it
| Information | Kept for |
|---|---|
| Your profile and account | While your account is active. After you request deletion, purged within 30 days. |
| Original emails you send to Peers (other than emails to the Peers assistant, below) | 30 days, then deleted automatically, including after you ask us to delete your data. The facts extracted from them follow your profile. |
| Original emails you send to the Peers assistant | We keep the original copy of each email you send to the Peers assistant for up to 30 days, then it is deleted automatically. If you ask us to delete your data, we attempt to delete these original emails on the next daily deletion run, without waiting for the 30 days. Emails received while your deletion request is pending are included in later daily runs and the final deletion run. Storage or lookup failures may delay deletion until a later run or automatic expiry. A small number of emails we could not process are deleted only by the 30-day automatic deletion. |
| Emails to the Peers assistant and the AI's intermediate output | 30 days (for the AI's output, 30 days after the request finishes), then deleted. When you request deletion, access stops immediately and final deletion of stored content runs after the existing 30-day grace period. |
| Records of which assistant requests ran and what each action did, request-limit counters and duplicate-prevention records | 90 days after the request finishes. For an action that completed, the text describing its result is removed after 30 days. A request whose outcome is still uncertain, for example because an action was interrupted, is kept until we resolve it. |
| Single-use reply codes | 7 days after use or expiry |
| Assistant approval requests | 7 days after expiry |
| Intake routing identifiers linking your profile and spaces | Until you delete the corresponding data; these records prevent duplicate intake processing. |
| Email-assistant access | Up to 30 days, then you confirm your mailbox again. Ends immediately if you use the disconnect link, revoke your agent access, or delete all your data. Deleting your data in one space keeps it, but the assistant stops acting in that space. |
| Replies on introduction threads | 12 months. Removed sooner if you delete your data. |
| Your needs and offers sent to success@ (so we can tell you when a room opens) | Until you reply “forget me” or “unsubscribe”, delete all your Peers data, or ask us at privacy@linkpeers.com — and never more than 6 months after you last shared them with us |
| Record of questions sent to success@ (no email address) | As long as useful for deciding which rooms to start |
| Safety and account messages sent to success@ | Deleted 30 days after we have dealt with them, including the copy emailed to our team, and never kept more than 12 months; sooner on request to privacy@linkpeers.com |
| Attendee files uploaded by organizers | 30 days |
| Details of people we invited who did not join | Deleted within 30 days of the invitation, or immediately if they use the removal link |
| Facts an organizer added to your profile | Like the rest of your profile. If you remove one, the organizer can see that you removed it, and we keep its text, marked as removed, only so the organizer can't add it back; it is deleted when you delete your data. |
| Text an organizer sends for our AI to read | Not stored; only the facts drawn from it are kept. If processing fails, it can stay in our internal work queue for up to 14 days. |
| A phone number an organizer gave us | Until you leave or are removed from the space, remove your data, or the phone add-on is turned off for that space |
| Requests to join a space that needs approval | Kept with the organizer's decision so a repeat request is handled consistently; deleted when you delete your data |
| Details an organizer provides in an invitation | Deleted when you decline, once you have accepted and saved or dismissed them, or when the invitation expires if you don't respond (30 days unless the organizer's space is set otherwise) |
| A record that you declined an invitation or asked not to be added to Peers spaces | Kept so we can honour it. If you delete your data, we keep only a one-way hash of your email address for this purpose. |
| A record of invitation emails sent to your address | Used to limit how many invitations anyone can receive; deleted when you delete your data |
| Recommendations and requests in your inbox | Expire after 14–30 days; removed on deletion |
| Sign-in links / sessions / assistant access | 15 minutes / 30 days / 1 hour, renewable for up to 30 days |
| Text of a closed safety report | 90 days after the case closes. A minimal record that the case existed is kept to protect members. |
| Operational logs | Up to 90 days |
| Security audit trail | As long as needed to secure the service and meet legal obligations. It identifies accounts only by an internal ID. |
| Membership records | While your membership exists and afterwards, so a lapsed member can return; deleted when you delete your data. Answers to application questions are deleted 30 days after an application is declined, or when you delete your data. |
| Payment and tax records | As long as tax law requires (in Canada, generally six years) |
10. Cookies and tracking
We use one cookie, mm_session, which keeps you signed in on Peers' own pages for up to 30 days. It is strictly
necessary, so it doesn't require consent.
Analytics, only if you agree. On our marketing pages (linkpeers.com's home, pricing, guides and policies),
a cookie bar asks whether we may use Google Analytics to see how people use the site: which pages are visited, roughly
from where, and on what kind of device. Until you click Accept, Google's code is not loaded, nothing is sent to Google,
and no analytics cookie is set. If you accept, Google sets its cookies (_ga and _ga_*, kept for up
to two years) and processes the data under its own terms. Advertising features stay off: we do not use Analytics for ads,
remarketing, or ad personalization. Analytics never runs on sign-in, join, introduction, or other account pages.
.
We have no advertising or social-media trackers, and apart from Google Analytics when you allow it, the website loads no third-party scripts or fonts.
11. Emails
We send the emails the service needs: sign-in links, introductions, requests to approve an introduction, follow-ups, and occasional service notices. Where the law requires, optional messages include an unsubscribe option. If an organizer imported you, our first email explains how your information reached us, says it is the only email you'll receive unless you say yes, and includes a one-click link to remove your data. If we invite you on a member's behalf, the invitation explains why you were selected and how we found your details, and includes a one-click link to remove your data and receive no further emails.
Invitations. If an organizer invites you to a space on a Premium plan, you receive one email from "the organizer via Peers". It says who invited you (with their email address) and which kinds of details they provided, and offers three choices: accept, "no thanks", or "Don't let anyone add me to Peers spaces", which stops every organizer from inviting you again without affecting spaces you join yourself. We send no reminders. Nothing about you is shared with other members unless you accept.
If an organizer added you. If an organizer adds you to a space directly, you receive one email saying who added you, that introductions will follow, and what the organizer shared about you, with a link to keep or remove each fact. If an organizer later adds information to your profile, we email you what was added, at most once a week. The first email, and every introduction we send you in that space, includes links to stop introductions or remove your data.
Replies on introduction threads. An introduction email lists Peers alongside the two of you as the address for replies, and says so at the bottom. If you reply and leave Peers on it, we receive your reply and keep its text for 12 months to learn which introductions work: whether people connected, and what made a match useful. We don't answer these replies, we don't add them to your matching profile, and we never use them to train AI models. To keep a reply private, remove Peers from the recipients before you send it. Deleting your data (Section 8) deletes your replies too.
Writing to Peers by email. Each room has its own matchmaker address
(success+<room>@reply.linkpeers.com); what you tell it becomes part of your profile in that room, and its
replies include links to answer the room's questions on a form, to leave the room, and to delete your data in it. The form
link works for 7 days without signing you in; the leave and delete links ask you to confirm before anything happens.
success@reply.linkpeers.com answers questions such as where to meet certain people. An AI reads each message,
and the Peers assistant carries out the member requests it understands, then tells you what was done and what was not
(see “The email assistant” in Section 4). Its replies include text written by the AI. Replies to its emails go to an
address unique to your conversation, so answering them keeps the context. When the assistant is unavailable, replies are
written from templates. It does not answer spam or unrelated requests. Messages about safety or your account are kept for
a person on our team to answer. When you delete your data in one space, assistant conversations that included that space
are deleted in full, including anything they said about your other spaces.
12. Security
Data is encrypted in transit and at rest with our infrastructure providers. Access tokens and API keys are stored only as one-way hashes. Organizer email credentials are encrypted with AES-256-GCM. Access to production systems is restricted to what running the service requires. No system is perfectly secure. If a breach creates a real risk of significant harm, we will notify you and the relevant authorities as the law requires.
13. Children
Peers is only for people aged 18 and over. If we learn we hold information about someone under 18, we delete it.
14. Changes to this policy
We will update this policy as Peers changes, and revise the dates above. For material changes, we will notify you by email or in the service before they take effect.
15. Contact
Privacy Officer, Robust Choice Cloud Solutions Inc.
800 Robson Street, Vancouver, British Columbia, Canada
privacy@linkpeers.com