Terms of Use

Effective: September 23, 2026 · Last updated: October 15, 2026

These Terms are an agreement between you and Robust Choice Cloud Solutions Inc. (“Peers”, “we”, “us”), the company that operates the Peers service at linkpeers.com. They cover everything you do with Peers: through an AI assistant, in a browser, by email, or through our API. By connecting Peers to an assistant, joining or creating a space, or otherwise using the service, you agree to these Terms and confirm you have read our Privacy Policy.

1. The service

Peers is a matchmaking service for groups of people called spaces: events, communities, cohorts, and networks. Members tell Peers what they need and what they can offer. Peers uses automated matching, including AI, to find pairs of members who have a specific reason to meet, and to introduce them.

Most people use Peers through their own AI assistant (for example Claude, ChatGPT, or Gemini) connected over the Model Context Protocol. You can also join through a browser, email the service, and, where offered, use an API. The assistant you connect is provided by a third party under its own terms and privacy policy. Peers does not control it and is not responsible for what you share with it or how it handles that information.

We may add, change, or remove features. Some features are labelled preview, sandbox, or beta. These are provided for evaluation, may change or stop without notice, and are excluded from any commitment we make about availability.

2. Eligibility and accounts

• Age. You must be at least 18 years old and able to form a binding contract. Peers is not directed at children.
• Accurate information. What you (or your assistant for you) tell Peers must be true and your own to share. Your profile is used as evidence when Peers explains why two people should meet, so accuracy matters to other members, not only to you.
• Security. You sign in with one-time links sent to your email, and you authorize assistants through a standard sign-in flow. Keep your email account secure. You are responsible for activity carried out with your credentials or authorizations. Tell us promptly at support@linkpeers.com if you believe your access has been misused.
• One person, one identity. Do not impersonate anyone, or create accounts to evade a block, a suspension, or a limit.
• Business use. If you use Peers on behalf of an organization, you confirm you are authorized to accept these Terms for it, and “you” includes that organization.

3. Your AI assistant acts on your behalf

When you connect an assistant to Peers, you authorize it to use Peers for you within the access you granted. Actions your assistant takes under that authorization are treated as your actions. Examples include joining a space, submitting facts about you, requesting or accepting an introduction, blocking someone, or, for organizers, importing attendees or running matching. You remain responsible for them.

• Peers asks assistants to confirm consequential steps with you. Assistants can still make mistakes, so review what yours does on your behalf.
• You can connect with read-only access, in which case Peers refuses every action that would change anything.
• You can revoke every assistant's access at any time, by asking an assistant to “revoke my agent access” or by emailing us. Revoking access does not undo actions already taken.
• The Peers email assistant. When you email Peers, our assistant uses AI to understand your request and acts on it within the same limits, asking you to approve consequential steps by reply. What it does on a request you sent is treated as an action you asked for. AI can misunderstand, so each reply lists what was done and what was not: check it, and if the assistant did something you did not ask for, tell us at success@linkpeers.com and we will help undo it where we can.

4. How introductions and consent work

Introductions are the core of Peers, so here is exactly how they work.

• Automatic introductions. Each space has a default introduction setting, and you can change yours at any time. If you and another member are both on the automatic setting, and each of you has what the other asked for, Peers may introduce you directly. That means one email to both of you, sharing the contact details you have chosen to make available: your email address, plus your LinkedIn profile and phone number only if you added them and, for phone, chose to share it.
• Asked first. In every other case, including when only one side's benefit is clear, Peers asks before sharing any contact details. Nothing is exchanged until the people asked have said yes. A decline is quiet: the other person is not told who declined.
• Your settings win. You can require your approval before every introduction (“ask me first”), or turn introductions off (“no intros”). The stricter of the two people's settings always governs a pair. Peers' own safety and evidence checks can only make an introduction more cautious, never less.
• Invitations. If you join a space through another member's personal invite link, or through an invitation Peers sent on a member's behalf, Peers may introduce you to that member. This is subject to both of your settings, to blocks, and to safety limits.
• Reconnects. If you were introduced to someone and, at least 30 days later, one of you adds a new need or offer that the other can help with, Peers may point the person with the need back to the other, sharing the new reason and the contact details from the first introduction. The other person is not emailed. Reconnects follow your introduction settings: "no intros" stops them.
• People we find for you. In some spaces, Peers may look outside Peers for people who fit your needs and invite them to join.
• Requests you send. When you ask to meet someone, the reason you write is shown to them. Write it honestly and specifically.
• What happens after. Once an introduction is made, you and the other person can contact each other directly, outside Peers. Peers is not a party to those conversations, meetings, or any arrangement you make, and is not responsible for them.

5. Additional terms for organizers

If you create or run a space, you are an organizer, and these obligations also apply to you.

• Lawful basis for the people you bring in. You may only invite or import people whose information you are entitled to share with Peers for this purpose. You are responsible for any notice or consent the law requires (including under Canada's anti-spam legislation, PIPEDA or BC PIPA, the GDPR, or similar laws where your attendees are). When you confirm you have permission to share an enriched attendee list, that confirmation must be true. Peers tells imported people how their information reached us the first time it contacts them, and gives them a one-click way to remove their data.
• Invitations. On a Premium space, the people you upload or add through the API are sent one invitation from you via Peers, and join only if they accept. You are responsible for any message you add to an invitation, which must be accurate and must not impersonate anyone. Peers may pause a space's invitations, without notice, if they draw spam complaints, a high rate of bounces, or many declines, and may limit how many invitations a space or an address receives.
• Adding members directly. Where Peers has enabled it for your space, you can add people as members without an invitation. You may add only people who agreed, through your own signup or registration, to be matched and to receive introduction emails through Peers. An organizer who adds members directly is responsible for having their consent and for being able to show it on request. Your signup must tell people that Peers (Robust Choice Cloud Solutions Inc.) will receive their details to match and introduce them, and link to our Privacy Policy. You confirm this each time you add people.
• Adding information about members. Where enabled, you may add information about a member only if you have their permission to share it with Peers, which you confirm each time. Add only accurate, professional information they would expect you to share. Never add health, religion, politics, sexuality, finances, or anything told to you in confidence. Do not re-add, in any wording, information a member has removed.
• Phone lookup. Peers stores the phone numbers you give it only for your space, and never places calls or sends texts. You are solely responsible for your own calls and voice or messaging systems, including any notice, consent, call-recording, AI-voice, and automated-calling rules that apply (for example the U.S. Telephone Consumer Protection Act, Canada's anti-spam legislation and the CRTC's Unsolicited Telecommunications Rules). A caller ID does not prove who is calling: do not reveal a member's profile or contact details to a caller on the strength of caller ID alone.
• Approving members. If your space approves new members, use applicants' names and email addresses only to decide on their request.
• What you can see, and how you may use it. Organizers can see the names, email addresses, role, and profile completeness of the members of their spaces. Use this only to run your space. Do not sell it, add it to unrelated marketing lists, or use it in any way the members of your space would not reasonably expect.
• Emails you send. Broadcasts to your members are sent from your own email account, under your name and your sending reputation. You are the sender for legal purposes and are responsible for their content and for complying with anti-spam law. Peers adds an unsubscribe option and skips members who have opted out.
• Matching settings. Your space's objective, criteria, and pairing rules guide the matcher. They cannot override a member's own exclusions, consent settings, or Peers' safety rules. Do not use them to discriminate on any ground protected by applicable human-rights or anti-discrimination law.
• Running matching. Starting a matching run can email real members of your space. Use the sandbox and preview tools to check before you do.
• Your members' trust. You will respond reasonably to your members' concerns about your space, and cooperate with us on any complaint, abuse report, or data request connected with it.

6. Acceptable use

Peers only works if members can trust each other. You agree not to:

• use introductions or contact details for spam, unsolicited bulk messaging, or any marketing the recipient did not ask for;
• harass, threaten, defraud, or discriminate against anyone, or use Peers for any unlawful purpose;
• submit false, misleading, or invented information about yourself, or information about another person you have no right to share;
• try to identify, contact, or collect data about members outside the introductions and consent settings Peers provides, including by scraping, correlating anonymized profiles, or automated collection;
• copy member information out of Peers to build lists or databases, or to train AI or machine-learning models;
• submit content intended to manipulate Peers' AI (for example, instructions hidden in your profile), or probe, disrupt, overload, or bypass the service's security, limits, or access controls;
• reverse-engineer the service except where the law allows it despite this restriction;
• resell or provide the service to third parties without our written agreement; or
• upload malware or any content that is illegal, infringing, or sexually explicit.

If someone behaves badly toward you, you can block them (Peers never matches you again and neither side is told) or report them. A report opens a case that we review, and it also blocks the person immediately.

7. Your content

You keep ownership of what you submit: your needs, offers, background, the reasons you write, and your messages (“your content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transform (for example, into structured profile facts and search representations), and display your content, only as needed to operate, secure, and improve Peers and as described in the Privacy Policy. This licence ends when your content is deleted, except for copies we are required to keep by law and content you chose to share with other people that they have already received.

Some content is visible to others by design. Your shared needs, offers, and background are visible, without your name or contact details, to members and their assistants in spaces you join. Introduction emails and requests contain what the other person needs to decide. If you publish an anonymized ask on the public Asks Board, the text you approve is public. If you offer a limited number of places (for example, a few free consultations), members of your space may be told it is available and how many places remain, without your name; if you approve it, an anonymized version may also be promoted publicly by us or the space's organizer, and you can withdraw that approval at any time.

If you send us feedback or suggestions, we may use them without obligation to you.

8. Peers' property

The service, including its software, design, matching methods, and brand, belongs to us and our licensors. These Terms give you a personal, non-transferable right to use the service as described here, and no other rights. “Peers” and the Peers logo are our marks.

9. AI and no guarantee of outcomes

Peers uses AI to interpret what people say, judge whether two people should meet, choose whom to invite on a member's behalf, and write introductions and invitations. AI can be wrong. It may misread a profile, suggest a poor match, miss a good one, or phrase something inaccurately. Peers checks the reasons it gives against what members actually said and withholds claims it cannot support, but it does not guarantee that any introduction is accurate, suitable, or safe, or that anyone will respond. You are responsible for your own decisions about whom to meet and what to share. Take the precautions you would take with anyone you meet online.

10. Fees and paid features

Joining spaces and running a free space cost nothing. Paid options, such as paid spaces, admission sales, and sponsored or custom arrangements, are currently arranged directly with our team. They are governed by these Terms plus any order, quote, or checkout terms you accept for them, which will state the price, what is included, billing, and cancellation. Unless that order says otherwise:

• payments are processed by our payment provider (Stripe), and we never see your full card details;
• fees are in the currency shown, exclusive of applicable taxes, which you pay;
• where a space sells admission, the organizer is the seller to its attendees and is responsible for its own refund policy and tax obligations; and
• fees already paid are non-refundable except where the law or the order says otherwise.

We will give at least 30 days' notice of any change to the price of a recurring paid service you already have.

10A. Memberships

Some spaces are open only to members of a membership program run by Peers (for example, a “Club”). Peers sells these memberships directly; the organizers of the spaces a membership includes are not the seller and receive no share of the fee. These terms apply to every membership, together with the price and description shown on the membership's page and at checkout.

• What you get. A membership lets you join the spaces its page lists while it is active. It does not promise introductions to any particular person, a number of introductions, or any particular outcome. Introductions in those spaces work exactly as described in sections 4 and 9.
• Applying and approval. Some memberships require an application. We decide, at our discretion, whether to offer a membership, and we may approve some applications automatically. You are only charged after you are approved and choose to pay.
• Price, currency, and taxes. Prices are in US dollars. Applicable sales taxes (such as GST, HST, PST, or VAT) are calculated at checkout from your billing address and added to the price. The checkout shows the total, the billing period, and the renewal date before you pay.
• Automatic renewal. A paid membership is a subscription. It renews automatically at the end of each billing period, at the then-current price, and your payment method is charged, until you cancel. We will tell you at least 30 days in advance of a price change, and you may cancel before it takes effect.
• Cancelling. You can cancel at any time, without contacting us, through “Manage membership” on the membership's page (Stripe's customer portal). Cancelling stops future renewals; you keep access until the end of the period you have already paid for. Failed renewal payments are retried for a short grace period, after which access ends.
• Refunds. Fees for a period that has started are not refunded, except where the law requires it or we decide otherwise. If we end your membership without cause, we will refund the unused part of the current period.
• Ending a membership. We may suspend or end a membership, or close a membership program, for the reasons in section 11, or by giving at least 30 days' notice. When a membership ends, you leave the spaces it included (unless another active membership also includes them). Leaving keeps your profile, as in section 11, so you can rejoin if you become a member again.
• Complimentary memberships. We may grant memberships free of charge, for a set time or until we end them. Nothing is charged, and these terms otherwise apply.

Nothing in this section limits rights you have under consumer-protection law where you live, including, for residents of British Columbia, the rules for continuing-services contracts under the Business Practices and Consumer Protection Act.

11. Leaving, deletion, suspension, and termination

• You can stop anytime. Leave a space (your data there is kept so you can rejoin), delete your data from one space, or delete it from Peers entirely, by asking your assistant or emailing privacy@linkpeers.com. How deletion works is explained in the Privacy Policy.
• We may suspend or end access, to a space or to Peers, if you breach these Terms, if we must for legal reasons, or to protect members or the service. Where reasonable and lawful, we will tell you why and give you a chance to respond first. We may also end the service entirely with at least 30 days' notice to active users.
• Afterwards, sections that by their nature should survive (including 7, 8, 12–16) continue to apply.

12. Disclaimers

To the fullest extent permitted by law, Peers is provided “as is” and “as available”. We disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, that any match or introduction will meet your expectations, or that other members are who they say they are. We do not verify members' identities or claims. Nothing in these Terms excludes a warranty or right that cannot be excluded under the law that applies to you.

13. Limitation of liability

To the fullest extent permitted by law:

• neither we nor our officers, employees, or suppliers are liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to Peers, even if advised of the possibility;
• we are not liable for the conduct of any member, organizer, or third party, including anyone you meet through an introduction; and
• our total liability for all claims relating to Peers is limited to the greater of (a) the amounts you paid us for the service in the 12 months before the event giving rise to the claim, and (b) CAD $100.

These limits do not apply to liability that cannot be limited by law, such as for fraud, gross negligence, or wilful misconduct, or to the extent your local law prohibits them.

14. Indemnity

If you use Peers for business, or as an organizer, you will defend and indemnify us against third-party claims, and the resulting losses and reasonable costs, arising from your content, your breach of these Terms, the people and data you bring into Peers, or emails sent from your account. We will tell you promptly about any such claim and let you control its defence, and you will not settle it in a way that admits fault on our behalf without our consent. This section does not apply to individuals using Peers in a personal capacity where the law does not allow it.

15. Governing law and disputes

• Talk to us first. Most concerns can be resolved quickly. Before starting a formal claim, email support@linkpeers.com with a description, and give us 30 days to try to resolve it informally.
• Law. These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-law rules.
• Courts. Disputes will be heard by the courts of British Columbia sitting in Vancouver, and both of us submit to their jurisdiction. Either of us may bring an eligible claim in the Civil Resolution Tribunal or small claims court instead.
• Your local rights. If you are a consumer, you keep the protection of the mandatory laws of the place where you live, including any right to bring proceedings there.

16. General

• Changes to these Terms. We may update these Terms as Peers evolves. For material changes we will give at least 14 days' notice, by email or in the service, before they take effect. Changes needed for legal reasons or new features may apply sooner. If you do not agree, you can stop using Peers and delete your data. Continuing to use it after changes take effect means you accept them.
• Entire agreement. These Terms, the Privacy Policy, and any order you accept are the whole agreement between you and us about Peers.
• Severability and waiver. If any part is found unenforceable, the rest remains in force. Not enforcing a right is not a waiver of it.
• Assignment. You may not transfer these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
• Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, including outages of third-party infrastructure or AI providers.
• Notices. We may send you notices by email or through the service. Send legal notices to us at the address below, with a copy to support@linkpeers.com.
• Language. These Terms are written in English, and the English version governs.

17. Contact

Robust Choice Cloud Solutions Inc.
800 Robson Street, Vancouver, British Columbia, Canada
General and legal: support@linkpeers.com
Privacy and data requests: privacy@linkpeers.com